Project Manager (Salesforce)

We are seeking a Project Manager to join our growing team!

About Us

Community Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission, and manage their financials and operations. Our family of brands are bound by a common purpose to serve the organizations that make our communities a better place to live. With over 1,600 employees in the US, Canada, UK, Australia, India, and the Philippines, we know that our success is driven entirely by the people of Community Brands. Through professional opportunity, we strive to give each person a clear path to success and personal growth. We embrace diversity and believe that our differences in experience and perspective are the key to our sustained success.

Position Summary

We are looking for talented Project Manager to work within our Client Services team, ensuring that we deliver software that meets the business requirements of our customers and vision of our organization. This position will be in our Pune Office for US time shift.

A Day in the Life

• Candidate should be able to add value in all stages of project work (Design, development, testing and deployment).  

• Define and document project scope, objectives and desired outcome 

• Set and manage stakeholder expectations, both internally and externally 

• Prepare a budget based on project scope and execution of budget analysis. 

• Estimate resource requirement, acquire it effectively and manage efficiently 

• Provide project updates to stakeholders as per demand and requirement 

• Perform regular assessment of project execution to identify areas for improvement 

• Be aware of industry best practices, techniques and standards, and encourage team members to use them for effective project execution 

• Track project performance periodically to ensure both short-term and long-term goals are met 

• Create and maintain detailed project documentation 

• Undertake risk management to minimize potential risks 

• Use the right tools and techniques for easier project management 

• Ensure project delivery is on time, as per scope and within the allocated budget 

• Manage interdepartmental coordination to ensure smooth project execution 

• Provide excellent customer service through a friendly yet empathetic tone, proactive and timely responses to maintain high customer satisfaction. 

We would love to chat if you have...

• 8-10 years of experience 

• Proficient at managing time and resources and detail-oriented 

• Ability to draw up detailed project plans and schedules 

• Proven leadership, Critical thinking and problem-solving skills 

• Capable of managing crises as and when they arise 

• Adept at negotiating internally as well as externally 

• Good Communication skills - Verbal and Written. Must be able to effectively communicate & work with fellow team members and clients to coordinate & meet deliverable.   

• Good working knowledge of Microsoft Office suite or equivalent 

• Strong knowledge on SDLC processes. 

• Proven experience in using popular project management tools 

• Knowledge of project management frameworks and best practices 

• Certifications: Nice to have –
• Any certification related to Project Management 

• Willingness to work in US time Shift - 4:30 PM to 2:30 AM (Remotely) 

Why work here?

Good People, Doing Good Things: Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us.

• Planned Paid Time Off  
• Purpose-Driven Culture  
• Work-Life Balance  

• Passionate About Community Involvement  
• Company Paid Parental Leave 

 
All persons hired will be required to: 

• Verify their identity, 
• Verify they are eligible to work (without sponsorship) in the country they are to be employed in, and 

• Complete any required employment eligibility verification form upon hire. 

#LI-PK1