System Engineer

We are seeking a System Engineer to join our growing team!

About Us

Community Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission, and manage their financials and operations. Our family of brands are bound by a common purpose to serve the organizations that make our communities a better place to live. With over 1,600 employees in the US, Canada, UK, Australia, India, and the Philippines, we know that our success is driven entirely by the people of Community Brands. Through professional opportunity, we strive to give each person a clear path to success and personal growth. We embrace diversity and believe that our differences in experience and perspective are the key to our sustained success.

Position Summary

Plans and builds an organization's systems infrastructure. Implements, modifies and designs information system. Monitors the performance of systems.  

A Day in the Life

• Collaborate directly with other technical and non-technical stakeholders in the design, testing, integration, and implementation of Enterprise-level solutions  

• Test and implement standards/design patterns to ensure compatibility and integration in cloud and on-premise environments  

• Identify, test, and implement enhancements and automation capabilities for data migrations, security best practices, environment builds, and operational management standards  

• Serve as an engineering resource on proofs of concept and projects that are leveraging cloud-based technologies  

• Experience with Cisco networking equipment and protocols, including switches, routers, firewalls, and VPNs. Cisco Meraki experience would be advantageous 

• Strong understanding of network protocols, TCP/IP, DNS, DHCP, and network security principles. 

• Troubleshoot and resolve complex problems  

• Build and maintain relationships across departments  

• Demonstrate broad knowledge of technology principles, practices, and procedures  

• As a technical resource make recommendations on changes required throughout the design, testing, and implementation process  

• Work with management, architects, and colleagues to develop solutions 

• Self-manage in a way that allows flexibility to support multiple projects at any given time  

• Support the development of a structured, standardized, and consolidated set of services that optimally support business processes and applications  

We would love to chat if you have...

Minimum Knowledge, Skills and Abilities Required:  

• Associate degree in Computer Science or Business or equivalent experience  

• 2+ years of experience in a technical IT role 

• 1+ years’ experience with Cloud (IaaS, PaaS, SaaS) services and solutions  

• Good scripting capabilities  

• Good organizational, task, and project management skills  

• Self-motivated and able to work across diverse technical and non-technical teams  

• Good written, verbal and interpersonal communication skills  

• Basic understanding of infrastructure technologies - Server, data store, network, storage, and management technologies  

• Experience with a Unified Endpoint Management system, and experience with MS Intune 

• Experience with IT transformation – Mergers and Acquisitions and Migrations  

Computer/Technical:  

• Proficient in Microsoft Office software, especially O365.  

• Cloud (IaaS, PaaS, SaaS) services and solutions  

• AWS or Azure experience 

• ITIL Framework experience 

• Business Intelligence experience, working with data visualization would be advantageous. 

• Scripting experience with MS PowerShell would be desirable 

• Experience with Email Security (DKIM, SPF and DMARC) would be a plus 

Other Skills:  

• Must be able to respond to changing situations in a flexible manner to meet the needs of the company 

• Must possess excellent customer service, time management and organizational skills 

• Must have analytical skills to collect and summarize data, and find solutions 

• Must be willing and able to learn new technologies as needed 

• Must be detail oriented and highly self-motivated work ethic 

• Must be able to work under pressure to meet inflexible deadlines while maintaining composure 

• Must be able to establish and maintain cooperative-working relationships with internal and external clients 

• Must be willing to mentor colleagues on new Technologies and processes  

• Must have a mindset of continuous improvement 

• Must stay updated with technology trends and keep abreast of emerging technologies, trends and best practices. 

Why work here?

Good People, Doing Good Things: Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us.

• Planned Paid Time Off  
• Purpose-Driven Culture  
• Work-Life Balance  

• Passionate About Community Involvement  
• Company Paid Parental Leave 

 
All persons hired will be required to: 

• Verify their identity, 
• Verify they are eligible to work (without sponsorship) in the country they are to be employed in, and 

• Complete any required employment eligibility verification form upon hire. 

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Fraudulent Job Posting Alert: Community Brands has recently become aware of fraudulent job postings on various social media and recruiting websites purporting to offer employment at our company. These job postings do not originate from Community Brands. If you encounter a job posting or receive an email claiming to offer employment with Community Brands, please contact Community Brands directly at talentacquisitionCB@communitybrands.com to confirm its validity. Do not click any links, share personal identifying information (e.g., your social security number or scans of a photo ID), or send money in response to any such offer before verifying the originator’s identity. For more on protecting yourself from fraud, visit this article from the Federal Trade Commission (FTC). If you believe you were a victim, contact local authorities or file a complaint with the FTC here.